Clinica was built from the ground up for the Indian healthcare context — Hindi and English, Indian telecom, Indian doctor names, Indian patient behaviour. Not a Western product with an Indian flag on it.
India has over 1 million private clinics. Most of them have one receptionist — often the doctor's spouse, a part-time staffer, or no one at all. Every missed call is a missed patient. Every double-booking is a conflict. Every no-show is revenue walked out the door.
Western AI tools don't understand Indian telecom, don't handle Hindi-English code-switching, don't know what a "BSNL conditional forward" is, and are priced for Silicon Valley, not Saket or Shivajinagar.
We built Clinica specifically for India — the language, the telecom, the pricing, and the scale that Indian clinic owners actually operate at.
How we work
We design for Hindi-speaking patients, Indian telecom providers, and the economic realities of running a clinic in India — not as an afterthought, but as the starting point.
All patient call data is encrypted, stored on Indian servers, and never sold or shared. We comply with the IT Act, DPDP Bill, and applicable healthcare data regulations.
We don't hand you a product and walk away. Our team does the entire setup, monitors call quality for the first week, and fixes any issues within hours — not a support ticket queue.
Have a question before booking a demo? Want to explore a custom setup for a large hospital or chain of clinics? Reach us on any of these channels.
For enterprise setups, partnerships, or anything that doesn't fit a standard demo.
Compliance & trust
We take data protection seriously — because patient data deserves nothing less.
All call recordings, transcripts, and patient contact data are stored on servers physically located within India. We do not transfer patient data offshore.
All data is encrypted using AES-256 at rest and TLS 1.3 in transit. Only authorised clinic staff can access their clinic's data.
Our data practices comply with India's Information Technology Act and the Digital Personal Data Protection Act (DPDP Bill 2023).